Terms of Use

Welcome to the SERGO Appliance Repair website (sergoappliancerepair.com). These Terms of Use ("Terms") govern your access to and use of our website and the appliance repair services we provide in Van Nuys, CA and the San Fernando Valley. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and our Disclaimer. If you do not agree with any part of these Terms, you must not use this website.

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

2. Description of Services

SERGO Appliance Repair provides professional residential appliance repair services, including but not limited to:

• Refrigerator, freezer, and ice maker repair
• Washing machine and dryer repair
• Dishwasher repair
• Oven, stove, range, and cooktop repair
• Microwave and garbage disposal repair
• Wall oven and built-in appliance repair

Our services are available in Van Nuys, CA and throughout the San Fernando Valley, including Panorama City, Sherman Oaks, Encino, North Hollywood, Glendale, Woodland Hills, and surrounding communities.

3. Service Appointments and Scheduling

By scheduling a service appointment through our website, phone, or email, you agree to the following:

• You will provide accurate and complete information about the appliance, symptoms, and property access requirements
• You are authorized to grant our technicians access to the property and the appliance requiring service
• You will ensure the appliance is accessible and the work area is reasonably clear for our technician
• You will be present (or have an authorized representative present) during the service appointment

4. Estimates and Authorization

Our service process includes the following steps:

1. Diagnostic Assessment: Our technician performs a thorough inspection and diagnosis of your appliance
2. Written Estimate: An itemized written estimate is provided detailing the recommended repairs, required parts, and total cost
3. Customer Authorization: No repair work is performed without your explicit authorization
4. Repair and Verification: Upon authorization, repairs are completed and the appliance is tested to verify proper operation

5. Warranty

SERGO Appliance Repair provides a 180-day warranty on parts and labor for all completed repairs. This warranty covers:

• Defects in replacement parts installed during the repair
• Workmanship issues related to the specific repair performed

The warranty does not cover:

• New or unrelated issues that develop after the repair
• Damage caused by misuse, neglect, power surges, or natural disasters
• Appliances that have been modified, tampered with, or repaired by another party after our service
• Normal wear and tear or cosmetic issues

6. User Responsibilities

When using this website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable law
• Submit false, misleading, or fraudulent information through contact forms or communications
• Attempt to interfere with, compromise, or disrupt the website's functionality or security
• Reproduce, distribute, modify, or create derivative works of website content without written permission
• Use automated tools, bots, or scrapers to access or collect data from the website

7. Intellectual Property

All content on this website — including text, graphics, logos, images, photographs, videos, page layouts, and software — is the property of SERGO Appliance Repair or its licensors and is protected by United States and international intellectual property laws.

The SERGO name, logo, and related marks are trademarks of SERGO Appliance Repair. Unauthorized use of any trademarks, service marks, or copyrighted content is strictly prohibited.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by SERGO Appliance Repair. We are not responsible for the content, privacy practices, or policies of any third-party sites. You access third-party links at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, SERGO Appliance Repair and its owners, officers, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the website
• Any loss of data, revenue, profits, or business opportunities
• Any damages resulting from your reliance on information provided on this website
• Any interruption, suspension, or termination of website access

10. Indemnification

You agree to indemnify, defend, and hold harmless SERGO Appliance Repair and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of or related to your use of the website or violation of these Terms.

11. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in Los Angeles County, California.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms of Use, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and SERGO Appliance Repair regarding your use of this website, superseding any prior agreements or understandings.

14. Contact Us

If you have questions about these Terms of Use, please contact us:

• Company: SERGO Appliance Repair
• Address: 15816 Sherman Way, Van Nuys, CA 91406
• Phone: (747) 317-5940
• Email: info@sergoappliancerepair.com