Terms of Use

Last Updated: October 5, 2025

Welcome to Sergo Appliance Repair Van Nuys, CA (sergoappliancerepair.com). These Terms of Use govern your access to and use of our website, as well as the appliance repair services we provide in Van Nuys, CA, and surrounding areas. By accessing our site or using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

1. Use of Our Services

Our services are designed to assist you with appliance repairs in Van Nuys, CA. By using our services:

• You must be at least 18 years old and legally capable of entering into a contract.
• You agree to provide accurate information (e.g., name, address, appliance details) when requesting a repair or service.
• You are responsible for ensuring that your appliances are accessible and in a condition that allows for safe repair.
• Prohibited activities include using our services for illegal purposes, tampering with appliances in unsafe ways, or requesting repairs for non-repairable items.

2. Repair Agreements and Payments

• Booking and Service: When you request a service, we will confirm availability and scheduling for the repair based on our current appointments. Same-day services are subject to availability in Van Nuys, CA, and surrounding areas.
• Pricing: Prices for repairs may vary depending on the appliance, issue, and required parts. You will receive a quote before we proceed with any repairs.
• Payment Terms: Full payment is due upon completion of the service unless otherwise agreed. We accept payments via credit card, bank transfer, or other mutually agreed methods. Late payments may incur a fee.
• Cancellation: You may cancel your appointment up to 24 hours before the scheduled service with no charge. Cancellations within 24 hours may incur a cancellation fee.

3. Responsibilities and Liability

• Your Responsibilities: You are responsible for providing accurate information about the appliance and ensuring it is safely accessible for our technicians. Any damage due to improper placement or lack of access will be your responsibility.
• Damage and Liability: Sergo Appliance Repair is not liable for damages to property caused by the appliance repair unless caused by our direct negligence. You are responsible for any damages resulting from misuse of your appliance after repair.
• Force Majeure: We are not responsible for delays or failures to perform due to events beyond our control, such as severe weather, local restrictions, or technical difficulties.

4. Intellectual Property

All content on our website, including text, images, and logos, is the property of Sergo Appliance Repair Van Nuys, CA or its licensors. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent. You may use our website solely for personal, non-commercial purposes related to appliance repair inquiries and bookings.

5. Termination of Use

We reserve the right to terminate or suspend your access to our website or services if:

• You violate these Terms of Use.
• You engage in illegal or unsafe activities related to appliance use or repair.
• You fail to make payments as agreed.

Upon termination, you must immediately cease using our services, and any outstanding fees will remain due.

6. Disclaimers and Limitation of Liability

• Service Disclaimer: Our services are provided “as is” without warranties of any kind. While we strive to perform repairs in a timely and efficient manner, we cannot guarantee specific timeframes due to unforeseen circumstances.
• Limitation of Liability: Sergo Appliance Repair Van Nuys, CA, is not liable for indirect, incidental, or consequential damages (e.g., lost time, inconvenience) arising from your use of our services. Our total liability for any claim will not exceed the amount you paid for the service.

7. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the State of California. Any disputes arising from your use of our services will be resolved through mediation in Van Nuys, CA, before pursuing legal action. You agree to submit to the jurisdiction of courts in Los Angeles County, California, for any legal proceedings.

8. Changes to These Terms

We may update these Terms of Use to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions about these Terms of Use or your appliance repair:

Email: info@sergoappliancerepair.com
Phone: (747) 317-5940

Address: 6641 Cantaloupe Ave Van Nuys, CA 91405

We are committed to providing exceptional appliance repair services to you!