#1 Appliance Repair Van Nuys Company - Trusted, Licensed & Emergency Service
Your refrigerator stopped cooling at midnight? Washer flooded your laundry room before work? We get it—appliance breakdowns don’t follow a schedule. That’s why Appliance Repair Van Nuys CA offers same-day emergency service throughout Van Nuys and the San Fernando Valley.
For 15 years, families and businesses from Victory Boulevard to Sherman Way have trusted us to fix what matters most in their homes. SERGO Appliance Repair are not a faceless corporation. We’re your neighbors, and we treat every repair as if it were in our own kitchen.
About Sergo Appliance Repair - Your Local Expert
Started in 2010, Sergo Appliance Repair grew from a one-truck operation to Van Nuys‘s most trusted appliance repair service. Our founder, Sergo, started fixing appliances in his garage on Sepulveda Boulevard and built this business on a simple promise: show up on time, fix it right, and charge a fair price.
We’ve repaired over 10,000 appliances for residents of Van Nuys. From the historic homes near the Van Nuys Woman’s Club to modern apartments in the Valley Glen area, we’ve seen every appliance problem you can imagine—and fixed them all.
What We Do
We repair all major home appliances, regardless of brand or age. Whether you bought your refrigerator last month or your dryer has been running since the 90s, we’ll diagnose the problem and get it working again.
Our vans carry the most common parts, so we’ll likely finish your repair in one visit. No waiting weeks for parts to arrive. No, making you stay home for multiple appointments.
Why Choose Sergo Appliance Repair in Van Nuys, CA?
Many companies claim to be the best. Here’s why Van Nuys homeowners actually choose us:
Emergency Appliance Repair Services in Van Nuys
Appliances break at the worst times. Sunday morning before family dinner. Late at night when you’re doing laundry for tomorrow’s work trip. Holidays when everything’s closed.
We offer genuine emergency service—not just “call us and we’ll schedule you in three days.” Call our emergency line and we’ll have a technician at your door within 2-4 hours, even on weekends and holidays. We’ve fixed refrigerators at 2 AM and dishwashers on Thanksgiving.
A Local, Family-Owned Appliance Repair Company
We’re not a national chain with a local phone number. Our office is right here on Van Nuys Boulevard. Our technicians live in Van Nuys, Panorama City, and North Hills. We shop at the same Vallarta on Victory Boulevard you do.
When you call us, you’re talking to people who know exactly where you live and can get there fast. We’ve repaired appliances for teachers at Van Nuys High School, nurses at Valley Presbyterian Hospital, and small business owners along Sepulveda.
Transparent & Affordable Pricing - No Hidden Fees
You’ll know the cost before we touch a single screw.
No “diagnostic fees” that magically become $200. No surprise charges for weekend service. No inflated parts prices. What we quote is what you pay.
If the repair costs more than we estimated, we eat the difference. That’s happened exactly three times in 15 years—we don’t low-ball to get in the door.
100% Satisfaction Guarantee – We Stand Behind Our Work
If you’re not satisfied with our repair, please notify us within seven days, and we’ll return to make it right. If we can’t fix it to your satisfaction, you don’t pay. Period.
We’ve only had to invoke this policy twice. Both times, the customer ended up satisfied and referred their neighbors to us.
Expert Technicians with 15+ Years of Experience
Our lead technician has been repairing appliances since before smartphones were invented. He learned on machines you could actually repair—not the disposable junk some companies sell today.
But we’re not stuck in the past. Our team trains on new technology every quarter. We can fix your smart refrigerator’s WiFi connection and your grandmother’s 1980s Kenmore that refuses to die.
Every technician is licensed, insured, and background-checked. You’re letting someone into your home. You deserve to know they’re trustworthy.
Fast, Reliable & Friendly Service
We arrive within the two-hour window we promised, not a vague “8 AM to 5 PM” range that wastes your entire day. Our average repair time is 45 minutes from diagnosis to testing. Most customers return to their everyday lives by lunchtime.
Our technicians explain what broke and why in plain English. No technical jargon meant to confuse you into unnecessary repairs. If you’re better off buying new, we’ll tell you honestly.
Dozens of customers have told us they called us back for future repairs specifically because our technician was respectful, clean, and actually listened to them.
Our Appliance Repair Services in Van Nuys
We fix what matters in your home. Here’s what we specialize in:
Refrigerators run 24/7 and store hundreds of dollars of food. When they quit, you’re racing against the clock.
Common problems we fix:
- Not cooling properly or freezing everything
- Water leaking inside or onto your floor
- Ice maker stopped working or making weird ice
- Strange noises (clicking, buzzing, rattling)
- Frost building up in the freezer
- Door seals worn out and wasting energy
We work with all major brands, including Whirlpool, Samsung, LG, GE, Frigidaire, KitchenAid, Maytag, and more. French door, side-by-side, top freezer, bottom freezer—doesn’t matter.
If you’ve purchased a new refrigerator and need it installed, we can do that too. We’ll haul away your old unit, level the new one, connect the water line, and ensure it’s cooling properly before we leave.
A broken washer means trips to the laundromat on Woodman Avenue or piles of dirty clothes taking over your bedroom. We get it fixed fast.
Washing machine issues we solve:
- Won’t spin or drain water
- Leaking during or after cycles
- Making loud banging or grinding sounds
- Won’t start or complete a cycle
- Leaving clothes soaking wet
- Error codes you can’t figure out
Dryer problems we handle:
- Not heating or takes forever to dry
- Making squealing or thumping noises
- Shutting off mid-cycle
- Drum not spinning
- Gas smell (we’ll come immediately for this)
Front-load, top-load, stackable units, commercial-grade—we fix them all. We also clean dryer vents if lint buildup is causing problems.
Hand-washing dishes for a family of four gets old fast. Let’s get your dishwasher up and running again.
What we repair:
- Not draining or leaving standing water
- Not cleaning dishes properly
- Leaking onto your kitchen floor
- Not filling with water
- Soap dispenser stuck closed
- Racks broken or off track
Most dishwasher repairs can be completed in under an hour. We carry pumps, heating elements, door latches, and spray arms in our vans.
Your oven not heating ruins dinner plans. Gas leaks are dangerous. We treat both situations seriously.
Oven issues:
- Not heating to the right temperature
- Heating unevenly (burnt on one side, raw on the other)
- Door won’t close properly
- Self-cleaning cycle won’t work
- Broiler stopped working
Stove/cooktop issues:
- Burners won’t light or stay lit
- Electric burners not heating
- Gas smell when burners are off (call us immediately)
- Control panel error codes
- Oven light burned out
We work on gas and electric ranges, wall ovens, and cooktops: all brands, all configurations.
Sometimes it’s cheaper to replace a microwave. However, if you have a high-end built-in or over-range model, repair makes more sense.
Common microwave problems:
- Not heating food
- Turntable not spinning
- Door won’t latch properly
- Sparking inside (stop using it and call us)
- Control panel buttons not working
Built-in and over-range microwaves are expensive to replace. We can fix them for a fraction of the cost.
Whether it’s a chest freezer in your garage or an upright in your kitchen, a broken freezer means losing everything inside.
Freezer problems we fix:
- Not staying cold enough
- Running constantly and driving up your electric bill
- Ice buildup on the walls or floor
- Door seal broken
- Compressor making loud noises
If you have a freezer full of meat from Costco in Northridge that’s going bad, we’ll prioritize your call.
A jammed or leaking disposal turns your kitchen sink into a disaster zone.
What we handle:
- Disposal won’t turn on or just hums
- Leaking from the bottom
- Making grinding or rattling sounds
- Draining slowly or backing up
- Reset button keeps tripping
Most disposal repairs are quick fixes. If yours is beyond repair, we can install a new one same day.
Our Unique Appliance Repair Process
Here’s exactly what happens when you call Sergo Appliance Repair:
Step 1: Get in Touch with Us
Call our main line at (818) XXX-XXXX or fill out the form on our website. Tell us:
- What appliance is broken
- What it’s doing (or not doing)
- Your address in Van Nuys
- When you need service
We’ll give you a two-hour arrival window that same day or the next day, depending on our schedule. Emergency calls get priority.
Step 2: Diagnosis of Your Appliance Issue
Our technician arrives in uniform, driving a marked van, and presents an ID badge. He’ll introduce himself, put on shoe covers, and ask you to show him the problem.
He’ll run tests, check error codes, and inspect the appliance thoroughly. This diagnostic process usually takes 10-15 minutes. He’s looking for the root cause, not just the obvious symptom.
Step 3: Transparent Estimate & Approval
Once he knows what’s wrong, he’ll explain it in plain English. Not: “The heating element’s thermal cutoff exceeded parameters.” But: “The part that heats your dryer burned out. Happens after about 10 years of normal use.”
Then he’ll give you an exact price to fix it. Parts + labor, all in. If we have the part in the van, he’ll tell you he can fix it today. If we need to order something, he’ll let you know how long it takes.
Step 4: Professional Repair Services
If you approve the estimate, he gets to work. Most repairs finish in 30-60 minutes.
He’ll:
- Replace the broken part
- Test the appliance thoroughly
- Make sure it’s working properly
- Clean up any mess from the repair
- Show you the old part so you can see what failed
You watch the whole process if you want. Or go do something else—we’re fine either way.
Step 5: Follow-up & Warranty for Peace of Mind
Before he leaves, he’ll give you:
- A detailed invoice showing what was replaced
- Care instructions to prevent future problems
- Our 90-day warranty paperwork
- His direct number in case anything goes wrong
We’ll call you a week later to make sure everything’s still working great. If you have any questions or concerns, you can reach us at our number.
Appliance Repair Tips from Our Experts
After 15 years fixing appliances, we’ve seen what works and what destroys machines fast. Here’s what we tell our own families:
Common Maintenance Mistakes to Avoid
Overloading your washer and dryer: That giant comforter might fit, but you’re straining the motor and bearings. Two medium loads are better than one massive load.
Ignoring weird noises: That clicking sound won’t fix itself. Weird noises mean something’s loose, worn, or about to break. Catching problems early saves you hundreds.
Using too much detergent: Modern washers use less water. Excessive soap usage leaves residue that traps moisture and promotes mold growth. Use half what you think you need, especially with HE machines.
Never cleaning your refrigerator coils: Those coils under or behind your fridge get caked with dust. Dusty coils cause your compressor to work harder and die prematurely. Vacuum them twice a year.
Skipping the dryer vent cleaning: Lint buildup is a fire hazard and makes your dryer work harder. Clean the lint trap every load. Clean the vent pipe once a year. We’ve seen house fires start in dryer vents.
Not leveling your appliances: A washer that’s not level shakes like crazy and wears out suspension springs. A fridge that tilts forward won’t close properly. Check the level when you install anything.
How to Improve Appliance Lifespan
Run your dishwasher regularly: Letting it sit unused for weeks dries out seals. Run it at least once a week, even if it’s half-empty.
Leave your washer door open between loads: Front-load washers especially need air circulation to prevent mold. Let the drum and door seal dry out completely.
Don’t slam appliance doors: That satisfying slam damages door latches and seals. Close them gently.
Use the right settings: Running everything on “heavy duty” or “high heat” wears out parts faster. Use normal settings for normal loads.
Replace water filters on schedule: Refrigerator and ice maker filters clog up and make the machine work harder. Change them every six months, as the manual suggests.
Keep your freezer full: An empty freezer works harder to stay cold. Fill extra space with ice packs or bags of ice.
Warning Signs Your Appliance Needs Professional Attention
Some problems are DIY-friendly. Others are “stop using it and call a pro” situations. Here’s how to tell the difference:
When to Call for Professional Washer Repair
Water on your floor after every cycle: Small leaks become significant leaks. And water damage to your floors costs way more than a washer repair.
Won’t spin or drain: This could be due to a clogged pump, a broken belt, or a faulty motor. You need a technician with the right parts.
Burning smell: Stop using it immediately. This could be due to a motor overheating, a belt burning out, or wiring issues. All dangerous.
Shaking violently: Some vibration is normal. If your washer walks across the room or sounds like it’s going to explode, something’s wrong with the suspension or bearings.
Error codes that cannot be cleared: Modern washers have dozens of error codes. Some reset easily, others indicate serious problems. If unplugging it for 5 minutes doesn’t clear the code, call us.
How to Identify Faulty Dryers & Safety Risks
Clothes still wet after a full cycle: If the lint trap is clean and the clothes are still not drying, the heating element or gas valve may have failed.
Gets super hot: Your dryer should be warm, not scorching. Overheating typically indicates poor ventilation or a malfunctioning thermostat, which can pose a fire hazard.
Drum not spinning: Broken belt, bad motor, or seized roller. Not a DIY fix unless you’re experienced.
Gas smell: If you smell gas around your dryer, shut off the gas valve immediately and call us. Don’t use the dryer. Don’t try to diagnose it yourself.
Burning smell or smoke: Turn it off and unplug it. Could be lint buildup in the cabinet, a bad motor, or electrical problems. Don’t use it until we check it.
Signs Your Refrigerator Needs Immediate Attention
Food spoiling faster than normal: If your fridge isn’t maintaining temperature, you’re losing groceries. Could be a bad thermostat, dying compressor, or refrigerant leak.
Water pooling inside or underneath: Internal leaks point to clogged drains or broken water lines. External leaks could mean a cracked drain pan.
Runs constantly without stopping: Refrigerators cycle on and off. If yours never turns off, it’s working too hard and will burn out the compressor.
Frost building up in the freezer: Modern frost-free freezers shouldn’t have ice buildup. If they do, the defrost system failed.
Weird smells you can’t trace to food: Could be mold in the drain pan or dying insulation. Both need professional diagnosis.
Case Studies: Real-Life Appliance Repair Success Stories
Case 01: Successful Refrigerator Repair – Saving a Client $500
The Problem: Mrs. Chen called us from her home near Tyrone Avenue. Her 5-year-old LG refrigerator was making a loud rattling noise and not cooling properly. The fresh food section was 55°F instead of 37°F. She’d already lost a week’s worth of groceries.
She’d called a big-box appliance store first. They quoted $680 to replace the compressor and said it would take 10 days to get the part. She’d need to buy a new fridge or live without one for a week and a half.
Our Solution: Our technician arrived the same day. The compressor was fine. The condenser fan motor had seized up (a $75 part). Because the fan wasn’t cooling the compressor, the entire system overheated and made noise.
He had the part in his van. Replaced it in 30 minutes. Total cost: $185.
Mrs. Chen saved $495 and had her fridge working again that afternoon. She left us a five-star review and has called us for three other repairs since.
Case 02: Emergency Dishwasher Repair & Installation
The Problem: Mr. Patel manages a rental property near Kester Avenue. His tenant called on Friday night—the dishwasher was leaking all over the kitchen floor. By the time we got the call Saturday morning, there was minor water damage to the baseboards.
The dishwasher was 12 years old and had leaked before. Mr. Patel wanted to know: repair it or replace it?
Our Solution: Our technician assessed the damage. The door seal was shot and the spray arm was cracked (both common problems on older Maytags). But the control board was also starting to glitch—repair estimate: $285.
A basic new dishwasher costs $400. He could install it for $120, haul away the old one, and give the tenant a brand-new machine with a manufacturer’s warranty.
Mr. Patel chose replacement. We had the new dishwasher installed by 2 PM Saturday. The tenant was happy. The landlord avoided future repairs.
Total cost: $520. He would’ve spent that much repairing an old machine that might’ve leaked again in six months.
Case 03: Restoring a Broken Washing Machine in One Day
The Problem: The Rodriguez family has four kids in sports. They do laundry every single day. When their Whirlpool washer stopped mid-cycle with a full load of soaking wet clothes, it wasn’t just inconvenient—it was a crisis.
The washer wouldn’t drain or spin. Error code F21 (which means drain pump problem). They called us at 9 AM on Tuesday.
Our Solution: We had a technician there by 11 AM. He pulled out the drain pump and found it completely clogged with coins, hair ties, and a small sock. The pump motor had burned out trying to push through the blockage.
He replaced the pump, cleared the blockage, and ran a test cycle. Everything worked perfectly. He also showed Mrs. Rodriguez how to access the pump filter to clean it every few months (something most people don’t know exists).
Repair cost: $195. Done by 12:30 PM.
They were back to doing laundry that afternoon—no trips to the laundromat with four kids’ worth of dirty uniforms.
Frequently Asked Questions
At Sergo Appliance Repair, we handle a broad spectrum of appliances, from refrigerators and ovens to dishwashers, washers, dryers, stoves, and much more. If it’s an appliance that’s malfunctioning, we’re equipped to fix it!
Yes! Our technicians are fully certified and possess extensive training and hands-on experience with all leading appliance brands and models. You can trust us to get the job done right.
Absolutely! We serve all of Van Nuys and its neighboring areas. Whether you’re located downtown or in the outskirts, our team is ready to assist you with any appliance issues.
Scheduling a repair is simple! Just give us a call at (747) 317-5940 or conveniently book your appointment online through our website.
Yes, we offer same-day repair services whenever possible. Call us early in the day, and we’ll make it a priority to get your appliance back in action as soon as possible.
Neighboring Areas We Service In Van Nuys, CA
Major Brands We Service
● Sub-Zero
● Thermador
● U-Line
● Viking
● Whirlpool
● Wolf
● Kenmore
● Marvel
● Maytag
● Monogram
● Roper
● Samsung
● Scotsman
● Miele
● Frigidaire
● Gaggenau
● GE
● Hotpoint
● Jenn-Air
● KitchenAid
● LG
● Dacor
● Danby
● DCS
● Fisher & Paykel
● Five Star
● Electrolux
● Speed Queen
● Admiral
● AGA
● Amana
● Asko
● Bosch
● Broan
Book an Appointment with Us Today
Don’t let a malfunctioning appliance disrupt your day! Reach out to Van Nuys Appliance Repair for quick, dependable service you can trust. Our skilled technicians are just a phone call away and ready to get your appliances back to optimal performance.